SBSC Online Technical Support Now Expanded to Over 50 Technologies!


Greetings !

Microsoft Small Business Specialists will now get a 4 hour response time (SLA) through the Microsoft Online Technical Communities on over 50 Microsoft topics! Here are some of the items partners will now receive 4 hour responses on:
·    Dynamics: AX, CRM, GP, NAV, RMS, SL
·    Internet Technologies: IE, IIS
·    Messaging: Exchange Server, Live Communication Server, Exchange Client – OE and Windows Mail
·    Mobility: Office Mobile, System Center Mobile Device Manager, Windows Mobile
·    Office: Access, Accounting, Excel, Outlook, Powerpoint, Project, Visio, Word, Office for Mac, Office Sharepoint, Setup & General Questions
·    Security:  Forefront, IAG, ISA, WSUS, SteadyState
·    SQL Server and SQL SRS
·    System Center: SCE, SCOM, SCCM, SCVMM
·    Virtualization: Virtual Earth, Virtual PC, Virtual Server
·    Windows Client: XP, Vista, Windows 7 RC Client
·    Windows Server: Windows Server, Windows Server 7 RC, SBS, EBS

These are all in addition to the top SMB products, such as: Windows Vista, Windows XP, SQL Server Reporting Services, Exchange Server, Windows Server, Windows SBS, and the 2007 Microsoft Office system – already intact as dedicated break-fix/tech support topics.  You will notice these new topic areas available to you and your community partners — as Microsoft Small Business Specialists — with your 4 hour response time in place!

with warm regards

Suresh Ramani


About Suresh Ramani

I am a CEO of a Technology Solutions Provider "TechGyan" ( Gyan in Sanskrit means "knowledge") . My Company is based out of Mumbai, India . My Company provides Solutions to Customers ( Local & International) around Microsoft Platform. In 2009, Microsoft nominated me as a Most Valuable Professional (MVP). During week ends I provide Redevelopment Consultancy to Societies in Mumbai . The details of the same are listed on My hobbies are reading Management Books . Like most of Indians , I love game of Cricket and Hindi Songs.
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